We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship, or for incorrect items that were shipped. All general returns are subject to a 15% restocking fee. No returns on installed / used parts. All returns must have a return authorization number. Please contact customer service to receive a return authorization number. If you return an item in which shipping is free or included in the price, we will credit you back the amount of the item less the cost of shipping on the item. Shipping charges are non-refundable.